Merwah Abdulahi
Administrative Coordinator
Profile summary
Sustainable and Renewable Energy Engineering graduate with two years of experience as an Administrative Coordinator. Skilled in organization, project coordination, and sustainability-focused work.
Career highlights
Coordinated Administrative Operations: Efficiently handled daily administrative tasks, organized schedules, and supported team operations to ensure smooth workflow and effective communication across departments.
Managed Call Center Operations: Successfully managed call center operations for the Annual Survey Project at the Department of Statistics and Community Development.
Utilized Solar PV Systems: Gained hands-on experience in utilizing solar PV systems for cooling applications during training at the University of Sharjah.
Key skills
Professional experience
• Successfully managed the call center operations for the Annual Survey Project. • Provided top-notch customer service to 334 clients. • Directly contributed to improving data accuracy and completeness by ensuring clear communication and timely resolution of issues.
- Successfully managed the call center operations for the Annual Survey Project.
- Provided top-notch customer service to 334 clients.
- Directly contributed to improving data accuracy and completeness by ensuring clear communication and timely resolution of issues.
• Assisted in managing the daily operations of the center, ensuring smooth workflow. • Supported various teams within the center to achieve set objectives. • Organized and coordinated various programs and activities within the center. • Prepared periodic reports on activities and services provided. • Maintained continuous communication with supervisors and management to ensure service quality improvement.
- Assisted in managing the daily operations of the center, ensuring smooth workflow.
- Supported various teams within the center to achieve set objectives.
- Organized and coordinated various programs and activities within the center.
- Prepared periodic reports on activities and services provided.
- Maintained continuous communication with supervisors and management to ensure service quality improvement.
• Gained hands-on experience in utilizing solar PV systems for cooling applications. • Developed an understanding of how to implement and optimize energy-efficient solutions. • Enhanced ability to analyze financial data and identify trends. • Developed problem-solving skills through practical applications in renewable energy and financial tasks.
- Gained hands-on experience in utilizing solar PV systems for cooling applications.
- Developed an understanding of how to implement and optimize energy-efficient solutions.
- Enhanced ability to analyze financial data and identify trends.
- Developed problem-solving skills through practical applications in renewable energy and financial tasks.
• Directed and supervised teams during events to ensure tasks were completed efficiently and on schedule.
- Directed and supervised teams during events to ensure tasks were completed efficiently and on schedule.
• Contributing to organizational and supervisory work • Communicated effectively with team members, event participants, and stakeholders to facilitate collaboration and achieve event objectives.
- Contributing to organizational and supervisory work
- Communicated effectively with team members, event participants, and stakeholders to facilitate collaboration and achieve event objectives.
• Contributed to the planning and execution graduation ceremony, ensuring a memorable and organized event. • Communicated effectively with team members.
- Contributed to the planning and execution graduation ceremony, ensuring a memorable and organized event.
- Communicated effectively with team members.
• Conducted surveys to gather feedback and improve future event planning and execution. • Assisted in the Finance Department contributing to financial record-keeping and management tasks.
- Conducted surveys to gather feedback and improve future event planning and execution.
- Assisted in the Finance Department contributing to financial record-keeping and management tasks.
Education
Senior Project: • Integration of Floating PV Systems with HVDC Transmission for Electric Vehicle Charging and Hydrogen Energy Storage • Explored the integration of floating photovoltaic (PV) systems with high-voltage direct current (HVDC) transmission technology. • Investigated the feasibility of using this integrated system for electric vehicle charging and hydrogen energy storage applications. • Conducted analysis and simulations to assess the performance and efficiency of the integrated system. • Presented project findings and recommendations for future implementations. Training project: • Greenhouse Cooling Project Using Solar PV System • Collaborated with a team to implement a solar PV system for greenhouse cooling. • Contributed to project design, execution, and data analysis. • Presented project outcomes to faculty or stakeholders.